Company values
Christie's caters to all client needs with an emphasis on established objectives.
Christis Ltd. provides coverage of all transportation needs of its customers, focusing on the set goals according to the type of cargo.
When we develop a unique approach to each business partner, we give him an advantage over other players in the market and become his desired collaborator. Proposing a solution, which exactly corresponds to the set of customer requirements, e guarantee of the reliability and consistency of our services.
Effective communication is the basis for establishing professional business relationships. Our well-prepared and cohesive team will provide you with active communication and timely information. Our clients receive complete information about the movement of goods as well , as well as for possible obstacles, which may occur during the transportation process.
We encourage two-way communication, as the feedback received is an important part of the successful completion of the service. Customer satisfaction is an important condition for the longevity of any business, therefore, we deploy our skills to adapt the transportation offered as a response to the wide variety of transportation needs. We strongly believe, that in order to maintain our competitiveness and continue the sustainable development of our company, trust must exist, mutual respect and open communication with our partners.
We have loyal customers, which we cooperate with more than 15 years, as we continue to achieve the desired results together. All this reinforces our reputation as an undeniably reliable provider of transport services.
Over the years we have created a dedicated and flexible team, inspired by the achievement of ultimate goals. Its dynamic structure facilitates the flow of information and ensures personalization of services and contacts with each client. This enables us to gain a full understanding of his specific requirements and thus provide a comprehensive solution for the necessary transports.
A single point of contact allows for maximum flexibility and increased speed of access to customer information, who value the ability to control the delivery of their goods.
The close-knit team of professionals uses not only their deep knowledge of the Bulgarian market and the Balkan region, but also carries out an expert selection of the most suitable combination of carriers and forwarders. The overall control of the process and the strict implementation of the instructions ensure the highest quality of services.
We pay particular attention to setting accurate instructions, compliance with which is a guarantee of compliance between the actual performance of the transport by the carriers and the requirements of the customers. Subcontractors are evaluated based on their operational capacity and compliance with environmental norms for the safe transportation and handling of cargo. Using adequate measures to prevent loss or damage during transit has become a successful strategy for preserving the integrity of shipments and significantly reducing the number of claims. We regularly analyze the level of customer satisfaction and look for hidden opportunities for improvement.